Warranty & Complaints

 

Colours of jewellery

Tomani Design jewellery is made primarily from amber and precious metals. Our pieces are unique because they evolve with their owners. With time, the colour of silver and gold darkens and gains a noble depth. Oxidase, gaining a vintage character.
Jewellery matures with its owner, depending on lifestyle and wearing style—subtle changes in metal colour result from natural ageing, giving it an individual character.

How to care for your jewellery

We make every effort to ensure our designs are durable, but jewellery is a delicate product that requires proper care. It should be protected from mechanical damage, chemical exposure, contact with other metals, and moisture. See tips on using jewellery in the Care tab.

Warranty

Tomani Design jewellery is covered by a one-year warranty, which includes repairs for hidden defects. The warranty does not cover mechanical damage or damage resulting from the misuse of jewellery. In addition, one free jewellery cleaning is available within the warranty period. Each subsequent cleaning costs 10% of the jewellery's price and must be sent at the sender's expense.

Complaint procedure

To file a complaint, the jewellery, along with proof of purchase, must be sent to the following address: Tomani Designe sp. z o.o., Bojano, Ul. Budzisza 6